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Privacy Policy

Last updated: 10 October 2026

1. Introduction

Your privacy matters to me. This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my website, sign up for my free resources or newsletter, purchase digital products, or contact me about my services.

I aim to handle your information responsibly, transparently and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

In this policy, references to “I”, “me” and “my” mean Nina and my business, [insert business name].

2. Who I am

The data controller responsible for your personal information is:

Business name: Twinkles by Nina
Website: https://www.twinklesabergavenny.com/
Email: healingtwinkle@gmail.com

If you have any questions about how your personal information is handled, you can contact me using the details above.

3. What information I collect

Depending on how you interact with my website and services, I may collect the following information:

Information you provide directly

  • Your name and email address when you sign up for a newsletter, download a free guide or contact me.

  • Information you provide when purchasing ebooks, digital resources or other products.

  • Details you share when enquiring about my services, membership or professional support.

  • Any information you choose to include in messages or correspondence.

Purchase information

If you purchase a digital product or service, information such as your name, email address, purchase details and transaction records may be collected to process your order, provide your purchase and maintain appropriate business records.

Payments may be processed by third-party payment providers. I do not intentionally store your full payment card details.

Website usage information

When you visit my website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited and how you interact with the website. This may be collected through cookies, analytics tools or similar technologies, where applicable.

4. How I use your information

I may use your personal information to:

  • Provide free guides, resources and other content you request.

  • Send newsletters, updates, practical tips and information about my work, where you have consented or another lawful basis applies.

  • Process purchases and deliver digital products.

  • Respond to enquiries and provide customer support.

  • Share information about relevant products, services, courses or membership opportunities, in accordance with applicable marketing rules.

  • Maintain business, financial and tax records.

  • Understand how visitors use my website and improve its content and functionality.

  • Protect my website, prevent misuse and meet legal obligations.

I will only use your personal information where I have an appropriate lawful basis for doing so.

5. The lawful basis for processing your information

Under data protection law, I must have a lawful basis for collecting and using personal information. Depending on the circumstances, these may include:

  • Consent: For example, when you choose to receive marketing emails or consent to non-essential cookies.

  • Contract: Where processing is necessary to fulfil a purchase or provide a service you have requested.

  • Legal obligation: Where I need to retain information to comply with tax, accounting or other legal requirements.

  • Legitimate interests: Where I have a genuine business reason to use information, provided those interests do not override your rights and freedoms.

Where I rely on legitimate interests, I will consider the impact on your privacy and your rights.

6. Email newsletters and marketing

If you sign up for my newsletter or request a free resource, I may use your email address to deliver the content you requested and, where you have given the required permission or another lawful basis applies, send you further emails about wellbeing, Reiki, professional development, resources and relevant offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or contacting me directly.

Unsubscribing from marketing emails will not affect essential communications relating to a purchase you have made.

I will not sell your email address or share it with other businesses for their own marketing purposes.

7. Free resources and digital products

When you request a free guide or purchase a digital product, I may need to collect your name and email address to deliver it and manage your request or order.

I may keep appropriate records of purchases and related communications for customer service, accounting and legal purposes.

If you receive marketing emails after downloading a free resource, this will be handled in accordance with the applicable consent and electronic marketing requirements.

8. Cookies and website analytics

My website may use cookies and similar technologies to make the website function, remember preferences, understand website traffic and improve your experience.

Cookies may include:

  • Essential cookies: Necessary for core website functions.

  • Analytics cookies: Used to understand how visitors use the website.

  • Marketing cookies: Used to support advertising or marketing activities, if these are enabled.

Where required by law, I will ask for your consent before setting non-essential cookies. You can also manage cookies through your browser settings and any cookie preference tool available on the website.

The cookies and analytics tools actually used on this website should be listed here, along with links to the relevant providers' privacy information.

9. Third-party services

To run my website and business, I may use trusted third-party providers to support services such as:

  • Website hosting and website functionality.

  • Email newsletters and email delivery.

  • Payment processing and digital product delivery.

  • Website analytics and cookie management.

  • Online membership or community platforms.

  • Affiliate link tracking.

These providers may process personal information on my behalf or, in some circumstances, act as independent controllers. Where applicable, I take reasonable steps to ensure that information is handled appropriately and that suitable data protection arrangements are in place.

Their own privacy policies may also apply when you use their services.

10. Affiliate links

Some pages on my website contain affiliate links to products or services I recommend. If you click on an affiliate link, the relevant third-party website may use cookies or similar technologies to track a referral or attribute a purchase to my link.

This may involve the processing of information such as your IP address, browsing activity or purchase information by the affiliate provider, in accordance with its own privacy policy.

I may receive a commission if you purchase through an affiliate link, at no additional cost to you.

Affiliate relationships do not give me access to your full payment details or all information about your activity on another website. The information available to me depends on the affiliate programme.

11. How I protect your information

I take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

I limit access to personal information to those who need it for legitimate business purposes and use third-party providers where appropriate to help manage and protect information.

12. How long I keep your information

I only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting or reporting requirements.

For example:

  • Newsletter information is retained while you remain subscribed, with limited records retained where necessary to respect your unsubscribe preferences.

  • Purchase and financial records may be retained for the periods required by law.

  • Enquiry and customer service correspondence is retained for as long as needed to deal with the enquiry and any related matters.

  • Technical and analytics information is retained in line with the relevant provider's settings and retention policies.

The exact retention period will depend on the type of information and why it is held.

13. International transfers

Some third-party providers may store or process information outside the United Kingdom.

Where personal information is transferred internationally, I will take steps to ensure that the transfer complies with applicable data protection law and that appropriate safeguards are in place where required.

Further information about relevant safeguards can be requested using the contact details above.

14. Your data protection rights

Under applicable data protection law, you may have the right to:

  • Request access to the personal information I hold about you.

  • Ask for inaccurate information to be corrected.

  • Request the deletion of your information in certain circumstances.

  • Ask me to restrict how your information is used in certain circumstances.

  • Object to certain types of processing.

  • Request a copy of certain information in a portable format.

  • Withdraw consent where processing is based on consent.

  • Complain to the relevant data protection authority.

These rights are subject to certain conditions and exceptions.

To exercise your rights, please contact me at [insert contact email]. I may need to verify your identity before responding.

You also have the right to complain to the UK Information Commissioner's Office (ICO) if you believe your personal information has been handled improperly. You can find information about your rights and how to complain at www.ico.org.uk.

15. Children's privacy

My website and resources are intended for adults and are not knowingly directed at children. I do not knowingly collect personal information from children through the website for marketing purposes.

If you believe a child has provided personal information to me, please contact me so that I can review the situation and take appropriate action.

16. Links to other websites

My website may contain links to external websites, including recommended products, affiliate partners, social media platforms and other resources.

I am not responsible for the privacy practices or content of external websites. I encourage you to read their privacy policies before providing personal information or making a purchase.

17. Changes to this policy

I may update this Privacy Policy from time to time to reflect changes to my website, services, business practices or legal obligations.

The latest version will always be published on this page, with the date of the most recent update shown at the top.

18. Contact me

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Email: healingtwinkle@gmail.com

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